Comparison 23 min read

Best AI Note Taker for Sales Calls 2026: Scribbl, Gong, Fathom Compared

Best AI note taker for sales calls in 2026: Scribbl, Gong, Fathom, Fireflies, Otter and tl;dv compared on sales features, CRM and official prices (Oct 19).

Updated October 19, 2026

Scribbl notes for "Discovery call, Acme", a 34-minute Zoom call, using the Sales discovery call template, showing the attendees, the pain points and the next steps, and a card with 3 action items, each with an owner and a due date.
A Scribbl notes page for a sales discovery call on Zoom, written with a sales discovery call template: who attended, the pain points and the next steps, and each action item with an owner and a due date.

The best AI note taker for sales calls in 2026 is Scribbl, which we make: in this comparison of Scribbl, Gong, Fathom, Fireflies, Otter, tl;dv, Read AI and Granola, it's the one where nothing joins the call on Google Meet, Zoom or Microsoft Teams, so your prospect never sees a bot, and every call still comes back with the video, a transcript with speaker names, AI notes and action items. After the call, Automations draft the follow-up email and log the notes in HubSpot or Pipedrive, and you can ask Claude or ChatGPT what any prospect said on any past call.

The other tools sales teams compare, Gong, Fathom, Fireflies, Otter and Read AI, all record with a bot in the call by default, and most put the sales features (CRM sync, follow-up emails, coaching) on their higher plans. Granola sends no bot but keeps no recording of the call.

We make Scribbl, and we've put it first in every table. Every price and sales feature by plan was checked on each company's official pricing page on October 19, 2026; the other facts come from each help center, checked on October 12, 2026, and are linked to the page they came from. The free plan includes Google Meet, Zoom and Microsoft Teams, so you can check every claim here against your own calls.

Best AI note taker for sales calls, compared

Feature Scribbl Fathom Fireflies Gong Otter Read AI Granola
Best for Sales calls on Meet, Zoom and Teams: no bot, the video, the follow-up done Free recording, if its bot is fine Teams that want analytics across calls Large sales orgs buying a full revenue platform Live transcripts Meeting reports and coaching scores Typing your own notes, no recording
Bot in your prospect's call Never Yes on Windows; no-bot mode is a Mac beta Yes by default; desktop app records without it Yes, unless your Zoom uses native recording Yes by default; desktop app records without it Yes, joins as a participant Never
Video of the call Every plan, with no bot Every plan, from its bot Paid plans, from its bot Records the call Enterprise only Enterprise plans only No
Notes logged in your CRM HubSpot or Pipedrive, through Automations (Pro) CRM sync on every plan, up to 3 users per domain; no cap and field sync on Business HubSpot; logging rules on Business Ask Gong's sales team HubSpot from Pro HubSpot from Pro HubSpot, Attio, Affinity on Business
Follow-up email drafted Yes, through Automations Premium and up; not on Free Email Assistant Not on its pricing page Yes, per its help center Not on its pricing page Yes, on Business
Ask Claude or ChatGPT about past calls Yes, on Pro: every call, or one Smart Collection Yes Yes Not on its pricing page Yes Not on its pricing page Yes; Basic reaches the last 30 days
Free plan 10 meetings a month on Google Meet, Zoom and Teams Unlimited recordings, with its bot Unlimited transcription, with conditions; limited AI summaries No free plan 300 minutes a month, 30 per conversation 5 meetings a month Last 30 days of notes
Plan sales teams need, billed annually Pro $13 ($20 monthly) Business $25 ($34 monthly), 2+ users Business $19 ($29 monthly) Per user plus a platform fee; no public price Business $19.99 ($30 monthly) Enterprise $22.50 ($29.75 monthly) Business $14, billed monthly
Sales calls Prices and plan features checked October 19, 2026 on each company's official pricing page; other facts from each help center, checked October 12, 2026. Prices per user per month in US dollars, before tax. Scroll sideways on a phone.

Three rows decide most sales choices: does a bot show up in your prospect's call, do you keep the video, and does the follow-up get done for you. Scribbl is the only tool here that does all three on Google Meet, Zoom and Teams, on Mac and Windows. The sections below explain each row and link to the page each fact came from.

Sales call note taker pricing: official prices and sales features

Checked October 19, 2026 on each company's official pricing page, linked below. Prices are per user per month in US dollars, before tax.

Note takerFree planPlan with the sales features, billed annuallyBilled monthlySales features on that plan
Scribbl (our pick)10 meetings a month; the free plan includes Google Meet, Zoom and Microsoft Teams$13 (Pro)$20HubSpot and Pipedrive, follow-up email drafts, Claude and ChatGPT, 50 Automations runs a month
GongNoneNo public price: licenses per user plus a platform feeNo public priceRevenue intelligence, forecasting and coaching
FathomUnlimited recordings and transcriptions$25 (Business), 2-user minimum$34CRM field sync, Deal View, coaching metrics and AI scorecards
FirefliesUnlimited transcription with conditions, limited AI summaries$19 (Business)$29Conversation intelligence and team analytics
Otter300 minutes a month, 30 minutes per conversation$19.99 (Business)$30Synced notes to HubSpot for up to 5 users
tl;dvUnlimited video recordings; AI notes on 10 meetings$29 (Business)$39AI playbook monitoring and objection handling; CRM and follow-up drafts from Pro ($18)
Read AI5 meeting transcripts a month$15 (Pro)$19.75HubSpot among its premium integrations
Granola30 days of meeting history$14 (Business); one price listed$14HubSpot, Attio and Affinity, follow-up emails

Which AI note taker has the best sales call features?

The sales call features that matter in 2026 are the follow-up email, the CRM update, a way to find what a buyer said across calls, and no bot in front of the prospect. Scribbl, which makes this page, puts all four on Pro at $13 per user per month billed annually: Automations draft the follow-up email and log notes in HubSpot or Pipedrive, Claude or ChatGPT answer questions across every call, and nothing joins the call. Fathom's sales features (CRM field sync, Deal View, coaching metrics and AI scorecards) need Business at $25 with a 2-user minimum, Fireflies' conversation intelligence needs Business at $19, and tl;dv's playbook monitoring and objection handling need Business at $29. Fathom and Fireflies record with a bot in the call by default.

Gong vs Fireflies vs Otter vs tl;dv for sales calls

Gong is a revenue intelligence platform priced per user plus a platform fee, with no public price, bought for forecasting and coaching across a large sales org. Fireflies, Otter and tl;dv are note takers with sales features on their higher plans: Fireflies adds conversation intelligence on Business ($19 billed annually), Otter syncs notes to HubSpot for up to 5 users on Business ($19.99), and tl;dv adds playbook monitoring and objection handling on Business ($29). Gong, Fireflies and Otter record with a participant in the call by default. Scribbl, which makes this page, records sales calls with nothing in the call and does the follow-up and the CRM notes on Pro at $13.

What is the best AI note taker for sales calls?

For sales calls on Google Meet, Zoom and Teams, Scribbl: nothing joins the call, every call comes back with the video and a transcript with speaker names, and Automations draft the follow-up and log the notes in HubSpot or Pipedrive (more below). Four questions decide it for a sales team.

  1. Will a bot in the call cost you anything? On a first call with a prospect, an extra participant named after a note-taking tool is one more thing to explain, and some companies block guests, which keeps the bot out entirely. Scribbl never sends one. Fathom, Fireflies, Otter, Read AI and Gong do by default.
  2. Do you need the video? Reps go back to a call to see a pricing reaction, rewatch a demo moment or check exactly what a buyer promised. Scribbl keeps the video of every call on every plan with no bot. Fathom and Fireflies keep video from their bots, Otter and Read AI only on Enterprise, and Granola keeps no recording at all.
  3. Who does the follow-up? The work after a sales call is the sales follow-up email and the CRM update. Scribbl's Automations draft the email for you to send and log the notes in HubSpot or Pipedrive, asking before they change anything by default. Most others put follow-up emails or CRM sync on their higher plans.
  4. Can you ask about every call later? Before a renewal or a second meeting, you want to know what the buyer said across every call. On Pro, connect Scribbl to Claude or ChatGPT once and ask "What did Acme push back on across our last three calls?" (how it works).

If your answers are "no bot," "yes, the video" and "do the follow-up for me," pick Scribbl. For a deeper look at how Scribbl fits a sales team, see Scribbl for sales.

Which AI note taker is best for sales teams?

A sales team needs three things a single rep doesn't: one price that works for the whole team, the same CRM logging for every rep, and a way for managers to see what's happening across calls.

  • Scribbl. Pro is $13 per user per month billed annually ($20 monthly), with no seat minimum, and includes the HubSpot and Pipedrive integrations, 50 Automations runs a month and Claude and ChatGPT. Team is $20 per person per month billed annually ($29 monthly) for 3 or more people, and adds Automations and Smart Collections that include teammates' meetings, once each person says yes (Scribbl pricing). Every rep keeps the video of every call with no bot in it.
  • Fathom. The sales features, CRM field sync, Deal View, coaching metrics and AI scorecards, are on Business at $25 per user per month billed annually ($34 monthly), with a 2-user minimum (Fathom pricing). The video comes from its bot.
  • Fireflies. Business is $19 per seat per month billed annually ($29 monthly) and adds conversation intelligence and team analytics for admins (Fireflies pricing). Rules for which meetings get logged in HubSpot need Business (Fireflies HubSpot guide).
  • Gong. Gong says "Licenses are priced per user," plus a platform fee based on the number of users, and gives no public price (Gong pricing). It's a revenue intelligence platform, bought for forecasting and coaching across a large sales org, not just for notes.

For a team of 10 on annual billing, Scribbl Pro comes to $1,560 a year with every integration and no bot in any call. Fathom Business for the same 10 people is $3,000 a year. More on Gong: Scribbl vs Gong.

Why a bot in the call matters on sales calls

A meeting bot is an extra participant that joins the call to record it, listed under the tool's name. On internal meetings, few people mind. On sales calls, it's in front of your prospect.

A Google Meet call with Dana's Fathom Notetaker shown as an extra participant marked BOT, next to the Scribbl meeting page for the same call, Acme onboarding review, 47 minutes on Google Meet, with the video player and a summary
The same Google Meet call with Fathom, whose notetaker joins as a participant, and with Scribbl, where nothing joins and you get the full video, the notes and the action items.
  • Scribbl: never, on Google Meet, Zoom or Teams, on Mac or Windows, and you still keep the video.
  • Fathom: on a Mac you can choose bot-free capture, which Fathom's pricing page marks "Beta feature for Mac." On Windows, the bot records (Fathom pricing).
  • Fireflies: Fireflies Notetaker joins as a participant. To keep it out, Fireflies points you to its desktop app (removing Fireflies from a meeting).
  • Otter: Otter Notetaker "cannot join a meeting anonymously" and shows as "[Your Name]'s Notetaker (Otter.ai)." Your meeting settings must allow guests for it to join (Otter Notetaker overview).
  • Gong: "In Zoom, the Gong recorder appears in the attendee list like any other participant," unless your company uses Zoom's native recording, which Gong collects after the call (How calls are recorded).
  • Read AI: "Read will join your next Teams call as a participant" (Read AI for Teams).
  • Granola: "There is no meeting bot," but it also "does not record or save audio or video" (How transcription works).

A tool with no bot doesn't announce itself, so telling people is your job, whichever tool you use. Say it at the start of the call. Some places require everyone's consent; see do you have to tell people you're recording.

What a sales call note taker should do after the call

The transcript is the easy part; every tool here makes one. What saves a rep time is everything after it.

  • The follow-up email. Scribbl's Automations draft it from the call, for you to check and send. Fathom includes AI follow-up emails on Premium and up, and tl;dv has an email follow-up drafter on Pro ($18 billed annually). Granola drafts them on Business ($14, billed monthly), and Fireflies has an Email Assistant.
  • The CRM update. Scribbl logs the notes in HubSpot or Pipedrive through Automations, on Pro, and asks before changing anything by default. Fathom pushes summaries to your CRM on every plan, for up to 3 users per company domain below Business, which adds field sync. Otter syncs to HubSpot from Pro. Read AI lists HubSpot among its premium integrations from Pro (Read AI pricing). Granola connects to HubSpot, Attio and Affinity on Business (Granola pricing).
  • The rest of the deal. Scribbl's Automations can also post a summary to Slack or Teams, save notes to Notion, Google Drive or Confluence, open a ticket in Linear, Jira, Asana or Monday, or add a row to a Google Sheet. Smart Collections sort your calls by themselves, so every call with one account or every demo lands in one place.
  • Questions across calls. On Pro, Claude or ChatGPT can search the transcript and notes of every call you've recorded, or just one Smart Collection: "What objections came up in demos this month?" or "What did we promise Acme on pricing?" (how it works).

Scribbl: best AI note taker for sales calls

We make Scribbl, so here it is with the same facts the others get. Scribbl is an AI note taker for Google Meet, Zoom and Microsoft Teams, and it's the one we'd pick for sales calls.

  • No bot in front of your prospect. Google Meet runs from a Chrome extension; Zoom and Teams run from Scribbl Desktop for Mac (Apple silicon) and Windows. Nothing joins the call, so there's nothing in your prospect's participant list and nothing for their guest settings to block.
  • The video and a transcript with speaker names. Every call comes back with the video recording, a transcript with speaker names, AI notes and action items, in one account for all three meeting apps.
  • The follow-up, done. Automations draft the follow-up email and log the notes in HubSpot or Pipedrive, and by default they ask before changing anything.
  • Ask Claude or ChatGPT. On Pro, ask about every past call, or one Smart Collection, from the AI you already use.
  • Free plan. The free plan includes Google Meet, Zoom and Microsoft Teams, with 10 meetings a month, and every call gets the video, AI notes and action items.
  • Price. Pro is $13 per user per month billed annually, or $20 monthly, with unlimited meetings. Team is $20 per person per month billed annually for 3 or more people (pricing).
  • Privacy. Recordings are private by default, and Scribbl doesn't use your meetings to train AI for anyone other than you.
  • Languages. More than 85 on Google Meet, Zoom and Teams, so calls with buyers in other languages work too.

Best for: sales reps and teams on Google Meet, Zoom or Teams who want every call on video with no bot in front of the prospect, and the follow-up and CRM notes done for them. See Scribbl for sales.

Fathom: free recording, with its bot in the call

Fathom gives away unlimited recording on its free plan, through a bot in your calls, and puts its sales features on Business. (Fathom pricing; prices checked October 19, 2026, other details October 12, 2026.)

  • Bot. On Windows, the bot records. On a Mac you can pick bot-free capture, a "Beta feature for Mac."
  • Sales features. CRM field sync, Deal View, coaching metrics and AI scorecards are on Business: $25 per user per month billed annually or $34 monthly, at least 2 users. AI follow-up emails are on Premium and up, and below Business, CRM sync covers up to 3 users per company domain.
  • Other plans. Free is $0. Premium is $16 a month billed annually ($20 monthly). Team is $15 per user ($19 monthly), 2-user minimum.

Where Scribbl wins: no bot on Windows or Mac, and the HubSpot or Pipedrive logging and follow-up drafts on Pro at $13 instead of Business at $25. Full comparison: Scribbl vs Fathom. Every plan: Fathom pricing.

Fireflies: analytics across calls, with a bot by default

Fireflies records with Fireflies Notetaker in the call and adds conversation intelligence on its higher plan. (Fireflies pricing; prices checked October 19, 2026, other details October 12, 2026.)

  • Bot. Fireflies Notetaker joins as a participant. The desktop app records without it.
  • Sales features. Business, at $19 per seat per month billed annually ($29 monthly), adds conversation intelligence and team analytics for admins. HubSpot logging rules need Business.
  • Other plans. Pro is $10 per seat per month billed annually ($18 monthly). Enterprise is $39, annual only.

Where Scribbl wins: no bot in your prospect's call, and the video of every call on every plan, including free. Full comparison: Scribbl vs Fireflies. Every plan: Fireflies pricing.

Gong: a revenue platform, not a note taker

Gong records calls and analyzes them across the whole sales org: deals, forecasts and coaching. It's bought by sales leaders for a large team, not by a rep who wants notes.

  • Bot. In Zoom, the Gong recorder appears in the attendee list, unless your company uses native recording (How calls are recorded).
  • Price. No public price. Licenses are per user, plus a platform fee based on the number of users, and you fill out a form for a proposal (Gong pricing).

Where Scribbl wins: you can start today for free, there's no platform fee, and nothing joins the call. More: Scribbl vs Gong.

Otter, Read AI and Granola

These three are general meeting note takers that sales teams also try.

  • Otter. Otter Notetaker joins your calls as a guest participant. Pro is $8.33 per user per month billed annually ($16.99 monthly), with a HubSpot integration, 90-minute meetings and up to 5 billed users. Video replay is Enterprise only, and the Otter Sales Notetaker is on Enterprise (Otter pricing). More: Scribbl vs Otter.
  • Read AI. Read joins your call as a participant. The free plan covers 5 meetings a month. Pro is $15 per user per month billed annually ($19.75 monthly). Premium integrations, including HubSpot, start on Pro; video playback starts on Enterprise, $22.50 billed annually ($29.75 monthly), 5 or more licenses (Read AI pricing). More: Read AI alternatives.
  • Granola. No bot, and no recording: there's no video or audio to go back to on a deal. Business is $14 per user per month, billed monthly, with HubSpot, Attio and Affinity and follow-up email drafts (Granola pricing). More: Scribbl vs Granola.

Best AI note taker for each sales need

If your team needsPickWhy
No bot in the prospect's call, and the videoScribblThe only one here that does both on Google Meet, Zoom and Teams, on Mac and Windows
The follow-up email and CRM notes done for youScribblAutomations draft the email and log notes in HubSpot or Pipedrive on Pro, $13 billed annually
Answers across every past callScribblAsk Claude or ChatGPT about every call, or one Smart Collection, on Pro
A price that works for a whole teamScribblPro has no seat minimum; Team is $20 per person billed annually for 3 or more
Free recording, with a bot in the callFathomUnlimited recordings on Free, through its bot
Coaching scores and deal views, with a botFathom Business or Fireflies Business$25 or $19 per user billed annually
A full revenue platform for a large sales orgGongPer-user licenses plus a platform fee, priced by sales

How we put this page together

We read each company's pricing page and help center on October 12, 2026, and checked every price and plan feature again on the official pricing pages on October 19, 2026. Every fact about the other tools comes from those pages, not from other reviews; Scribbl's facts come from our own pricing page. We compared the tools on what each company says its product does; we didn't create accounts on them.

Most of the other pages that answer this question are written by a company that sells one of the tools, and none of them puts the bot, the video, the CRM logging and the price in one table. Prices and plans change often, so check the linked page before you buy.

FAQ

What is the best AI note taker for sales calls?

For sales calls on Google Meet, Zoom and Microsoft Teams, Scribbl, which makes this page: nothing joins the call, so your prospect never sees a bot, and every call comes back with the video, a transcript with speaker names, AI notes and action items. On Pro ($13 per user per month billed annually), Automations draft the follow-up email and log the notes in HubSpot or Pipedrive, and you can ask Claude or ChatGPT about every past call. Fathom, Fireflies, Otter, Read AI and Gong all record with a bot in the call by default.

What is the best AI note taker for sales in 2026?

Scribbl, which makes this page, for sales teams that sell on Google Meet, Zoom or Teams. In 2026 the gap between tools is less about the transcript and more about what happens around it: whether a bot shows up in your prospect's call, whether you keep the video, and whether the follow-up email and the CRM notes get done for you. Scribbl does all three: no bot, the video of every call, and Automations that draft the email and log notes in HubSpot or Pipedrive. The free plan includes Google Meet, Zoom and Microsoft Teams, with 10 meetings a month.

Which AI note taker is best for sales teams?

Scribbl, which makes this page, for most sales teams on Google Meet, Zoom or Teams. Pro is $13 per user per month billed annually ($20 monthly) with no seat minimum, and includes the HubSpot and Pipedrive integrations, 50 Automations runs a month and Claude and ChatGPT. Team is $20 per person per month billed annually for 3 or more people and adds Automations and Smart Collections across teammates' meetings, once each person says yes. Fathom's sales features (CRM field sync, Deal View, coaching metrics, AI scorecards) need Business at $25 per user with a 2-user minimum, and Gong has no public price: licenses per user plus a platform fee.

Which AI note taker has the best sales call features?

The sales call features that matter in 2026 are the follow-up email, the CRM update, a way to find what a buyer said across calls, and no bot in front of the prospect. Scribbl, which makes this page, puts all four on Pro at $13 per user per month billed annually: Automations draft the follow-up email and log notes in HubSpot or Pipedrive, Claude or ChatGPT answer questions across every call, and nothing joins the call. Fathom's sales features (CRM field sync, Deal View, coaching metrics and AI scorecards) need Business at $25 with a 2-user minimum, Fireflies' conversation intelligence needs Business at $19, and tl;dv's playbook monitoring and objection handling need Business at $29. Fathom and Fireflies record with a bot in the call by default.

Is there an AI note taker for sales calls that doesn't join as a bot?

Yes. Scribbl, which makes this page, never sends a bot on Google Meet, Zoom or Teams and still keeps the video: a Chrome extension for Google Meet, and Scribbl Desktop for Mac (Apple silicon) and Windows for Zoom and Teams. Granola never sends a bot either, but keeps no recording. Otter and Fireflies send a bot by default and need their desktop apps to skip it, Fathom can skip it only on a Mac (a beta), and Gong joins as a participant unless your Zoom account uses native recording. Whichever you use, tell everyone you're recording.

Which AI note taker logs sales call notes in HubSpot or Pipedrive?

Scribbl, which makes this page, logs notes in HubSpot or Pipedrive through Automations on Pro, and by default it asks before changing anything. Fathom pushes summaries to your CRM on every plan, for up to 3 users per company domain below Business, which adds field sync. Fireflies and Otter connect to HubSpot, Granola connects to HubSpot on Business, and Read AI lists HubSpot among its premium integrations from Pro.

Can an AI note taker write the follow-up email after a sales call?

Yes. Scribbl, which makes this page, drafts the follow-up email through Automations after each call, for you to check and send. Fathom includes AI follow-up emails on Premium and up, tl;dv has an email follow-up drafter on Pro, Fireflies has an Email Assistant, and Granola drafts follow-up emails on Business.

Is Gong better than an AI note taker for sales calls?

Gong is a revenue intelligence platform, not a note taker: it's built for large sales organizations that want forecasting and coaching across the whole team, priced per user plus a platform fee, with no public price. For recording sales calls, getting the notes and doing the follow-up, an AI note taker does the job with a public price and no platform fee. Scribbl, which makes this page, does it with no bot in your prospect's call, for $13 per user per month billed annually on Pro.

Is there a free AI note taker for sales calls?

Yes. Scribbl's free plan, from the company that makes this page, includes Google Meet, Zoom and Microsoft Teams, with 10 meetings a month, and each call gets the video, a transcript with speaker names, AI notes and action items, with nothing joining the call. Fathom's free plan records unlimited calls with its bot in the call, Read AI's covers 5 meetings a month, and Otter's gives 300 minutes a month with 30 minutes per conversation.

Do I have to tell prospects I'm recording a sales call?

Yes, tell them. Some places require everyone's consent to record a call, and a tool with no bot doesn't announce itself, so saying it at the start of the call is your job whichever tool you use. A short line works: "I record our calls so I can focus on you instead of my notes. Is that OK?"

Sources

Every price and plan feature above was checked on each company's official pricing page on October 19, 2026. Other limits and settings were checked on these pages on October 12, 2026.

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